Cause-effect diagrams

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• Cause-effect diagrams: a pragmatic way of doing root-cause analysis

Cause-effect diagrams are a simple and pragmatic way of doing root cause analysis. I’ve been using these diagrams for years to help organizations understand and solve all kinds of problems – technical as well as organizational.

The purpose of the article is to show you how cause-effect diagrams work, so you can put them to use in your own context.