Search results

	Title and summary	Date/time
1	Cause-effect diagrams Here's a new article for you: Cause-effect diagrams: a pragmatic way of doing root-cause analysis Cause-effect diagrams are a simple and pragmatic way of doing root cause analysis. I’ve been using these diagrams for years to help organizati...	Sep 29, 2009
2	A3 Problem Solving template and example For those of you interested in Lean problem solving techniques, Tom Poppendieck and I have created an A3 problem solving example and template. Feel free to use as you please.	Sep 23, 2009
3	There are no hard problems One of the recurring themes on Jerry Weinberg's PSL course (Problem Solving Leadership) was "There are no hard problems, just hard solutions". Often a problem seems hard only because we make it hard, by attempting a hard solution. When we in...	Apr 15, 2009