Tag Archives: support

Too small for a user story – bugs, fixes and support

Posted on by

Some things are too small for the overhead of a user story, still they must be handled during the sprint effectively. I suggest a small taxonomy to classify them and also what to do with them.

read more »

Agile Support with Kanban in French

Posted on by

My paper about Agile Support has been translated to French. You can download the French version by clicking on this link.
Many thanks to Fabrice Aimetti for doing the translation.

Agile for support and operations in 5 min

Posted on by

Read the story

How support can go Agile in 5 min

How do support and operations get Agile?

Posted on by