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Per Lundholm

Continue reading: Usability will cost you money, ignore or score

Usability will cost you money, ignore or score

Anna Forss writes under the subject "What do you test" some interesting and classical observations on how users cope with systems that has bad usability.

I will elaborate some on the comment I made at her blog.

As a product owner, you should be highly aware that usability will cost you money, regardless if you ignore it or not.

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