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from the Crisp Consultants

Esther Derby

Interview with Esther Derby – A Leader in Navigating Complexity

In the interview, Esther Derby discusses complexity in organizations, contrasting it with a mechanistic approach. She likens it to creating conditions for a forest to emerge rather than controlling a factory’s output. Derby emphasizes different leadership skills required for various roles within an organization: setting macro-level conditions for senior leaders, enhancing conditions for enabling roles,

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Erin Meyer

Interview with Erin Meyer: Insights on Netflix and Organizational Culture

In the interview, Erin Meyer discussed her collaboration with Netflix CEO Reed Hastings on “No Rules Rules,” a book exploring Netflix’s innovative organizational culture. She described the extensive research and interviews undertaken to understand and systematize Netflix’s unique culture into a model that other organizations could learn from. Erin emphasized that successful companies like Netflix,

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Continue reading: Peter Block – Leader as Convener

Peter Block – Leader as Convener

Peter Block might not be the most well-known thought leader in the Agile community, but he’s one of the thought leaders who have had the most influence on our success as consultants, coaches, and leaders.  We are excited to have him in this year’s leading complexity program for the fall. We have long wished to

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Esther Derby

Introducing Esther Derby: A Leader in Navigating Complexity

In the dynamic world of Agile leadership and organizational development, few names command as much respect as Esther Derby. With a career spanning decades, Esther has earned her place as a luminary in guiding teams and organizations through the labyrinth of complexity. For us, she is an obvious choice as a speaker in the Leading

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Continue reading: Is gut feeling inherently bad?

Is gut feeling inherently bad?

Gut feeling. The sensation you get when you have a hunch. You know what to do. Is that hunch good or bad? Should you push it to the side or should you embrace it? Let’s explore these questions. According to psychology, gut feeling, or intuition, is how our brain makes use of past experiences, along

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Continue reading: Mob Programming / Software Teaming is more relevant than ever!

Mob Programming / Software Teaming is more relevant than ever!

We have never been in a faster-changing environment than we are today. In product development, you must create a product that your customers love but also works for the business (ref Marty Cagan). To do that, you need to be innovative and a leader in your domain. If you don’t, you risk being disrupted and

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Continue reading: The Prioritization Problem

The Prioritization Problem

It was tense. A long list had been shared. Big features to build, new markets to launch. You could feel the built-up tension in the room. In the past, there had been a lot of friction. Voices were raised. Names were called. The situation was at a standstill. They needed someone, an outsider, to appease

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Continue reading: The Discovery Illness

The Discovery Illness

When helping teams and companies shift towards the product model, one of the key concepts introduced is practicing product discovery. Prior to this shift, a typical scenario starts with a stakeholder—someone up top—sharing detailed requirements on what to build. This approach leaves the so-called “feature team” with very limited opportunity to influence the solution. Now,

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How to transform to Empowered Product Teams – FAQ #4

A few days ago I was asked an interesting question by a product team coach at a new client that I want to share with you. Q: – What can I do to help my team practice discovery? I understand it for customer experience facing teams, but my team is an enabling platform team. What

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The Key Insight and Core Idea Powering the Product Model

Dive into the Product Model’s key insights (focus on outcomes), and core idea (the empowered engineer) to re-invent your teams to become Empowered Teams.

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Continue reading: Remote Training Tip: Combining Quote Factory with Snow Flakes

Remote Training Tip: Combining Quote Factory with Snow Flakes

Even though the trend right now is that more and more return to the classrooms for in-person training, remote training sessions are for sure not gone. One challenge in remote trainings are energizing and thought provoking exercises, where participants can get a feel for theoretical concepts.  Crisp is fairly well known for its abundance of

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An Empowered Team in action

The Product Model Decoded: Building Product-Led Organizations

Dive into the essence of the Product Model, a transformative approach embraced by leading companies for consistent innovation at speed. Explore how this model, codified and championed by industry thought leaders, empowers teams, accelerates innovation, and reshapes organizational success in our dynamic, VUCA world.

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Continue reading: Simple Workflow for Midjourney + ChatGPT

Simple Workflow for Midjourney + ChatGPT

Jag är ingen fotograf eller van skapare av bilder men har alltid gillat bra foton när jag ser dem. Utan att riktigt förstå varför de ser bra ut eller ej. När jag försöker generera bilder med DALL·E 3 eller Midjourney så blir det alltid bara så där och är väldigt frustrerande! Men nu har jag

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Continue reading: The Product Model at Spotify

The Product Model at Spotify

Joakim’s Note: Spotify is an exceptional company, the best I’ve ever worked for. When I left the company after more than six years, I wanted to help other companies become more like Spotify. However, I didn’t believe companies could merely copy the organizational structures of tribes, chapters, and squads that have come to be known

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How to transform to Empowered Product Teams – FAQ #3

Q: For years now our technical architecture and platform have limited us to use component teams. We are excited by empowered product teams, but because of this setup we experience barriers to getting started. What can we do to change this? Each of our teams is typically responsible for one or a few modules in

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Continue reading: The story about rice that made me understand great leadership

The story about rice that made me understand great leadership

Within the leadership philosophy of “Intent-Based Leadership,” there is a saying that goes: “Create leaders, not followers.” It sounds great, and no one would argue against it, but do you really understand what it means? I didn’t, until I heard a story that I will now share with you. It all began when my colleague

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Continue reading: Stubborn on vision and flexible on details: how to facilitate a Product Vision Sprint

Stubborn on vision and flexible on details: how to facilitate a Product Vision Sprint

Where are we heading? What’s the future going to look like for our product? Let’s pause here. There is a sad truth. Most companies don’t answer these questions in a meaningful way. Being fortunate to meet many diverse companies in the world, the top struggle is direction. Commonly, talking to individual contributors, managers, and senior

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Continue reading: Getting Started Guide for ChatGPT

Getting Started Guide for ChatGPT

Feeling overwhelmed by the possibilities of conversational AI? This guide serves as your initial stepping stone, simplifying the art of prompt crafting to help you get off to a strong start. Basic – Start here Prerequisite: You need ChatGPT plus for this tutorial to work. The free version of ChatGPT is not good enough (and

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Continue reading: Jennifer Garvey Berger – Complexity Genius summary

Jennifer Garvey Berger – Complexity Genius summary

First out in our second season of the Leading Complexity Program was the fantastic Jennifer Garvey Berger. She did an amazing job of framing the whole program and connecting the participants with each other. Jennifer explained how we all experience complexity in our daily lives. She started with a question: How do you experience complex

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Interview with Simon Wardley

We proudly present Simon Wardley, one of this year’s teachers, in our Leading Complexity Program starting September 2023. Here is a summary of the interview below. M: Hi, Simon. It’s great to have you on the program this year. Could you briefly say who you are for those who don’t know you? S: I am

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Continue reading: Bill Fischer and the Dynamics of Haier’s Entrepreneurial Ecosystem

Bill Fischer and the Dynamics of Haier’s Entrepreneurial Ecosystem

In a session for the Leading Complexity Program 2022, Bill Fischer shared his knowledge about Haier’s Entrepreneurial Ecosystem and RenDanHeYi, the culture behind it. Here is a summary of the session. If you want to see the recording of the session, please sign up for this year’s program. Here are some insights: In this session,

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How to transform to Empowered Product Teams – FAQ #2

Q: What is the best way to get customers and empowered teams closer so they could understand each other? And keep up with it so it is not a one time thing. In our organization we have done a few experiments with customers, but we have been struggling to make it a regular and deliberate

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Continue reading: Agile intro – slides from my KTH talk

Agile intro – slides from my KTH talk

Did my yearly agile intro talk at KTH today (Royal Institute of Technology). Here are the slides.Always enjoy meeting the students and sharing insights & experiences! Some sample slides below.

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Continue reading: The Age of AI is here – now what? (my slides from Crisp Day)

The Age of AI is here – now what? (my slides from Crisp Day)

Here are the slides from my keynote “The Age of AI is here – now what?”, from Crisp Day 2023. There more I use this technology, the more clear it is to me that organizations need to deeply understand and apply this technology on a daily basis, or they will be unable to compete with

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Continue reading: Interview with John Cutler on Navigating the Everyday (Beautiful) Mess

Interview with John Cutler on Navigating the Everyday (Beautiful) Mess

We talked to John Cutler, one of our master class teachers in this year’s leading complexity program. John has a background in product management and UX, and is a Senior Director of Product Enablement at Toast.  We discussed  “complexity,” What it is, what the implications are for leaders today, and the topics of his talk:

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Intro picture of Matthew Skelton

Interview with Matthew Skelton co-author of “Team Topologies”

I had the great pleasure of meeting Matthew Skelton for an interview about his view on complexity. In this interview, Matthew discusses the different types of complexity and how leaders can maneuver in complex environments. He also talks about the Team Topologies framework, which is a tool that can help organizations become more adaptable to

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Interview with Lyssa Adkins

Hear Lyssa Adkins, author of the legendary book “Coaching Agile Teams”, talk about complexity and the importance for leaders to upgrade, downgrade and expand. A short summary of the interview Lyssa Adkins, an experienced Agile coach, has shifted her focus to leadership development and effective leadership team functioning. In the interview, she discusses adapting to

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Continue reading: Sonja Blignaut – Leading in Complexity by Curating Context

Sonja Blignaut – Leading in Complexity by Curating Context

Throughout the Leading Complexity program, we have had the opportunity to learn from the best thinkers in leadership and complexity. One of them Sonja Blignaut. As a meteorologist, she has a fascinating natural sciences background, giving her a unique perspective on human systems. In her session, she shared some of her latest thinking, which she

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WhoDunit – AI game development on steroids

(Here is a video version of this article) I made a little game called WhoDunit, a detective roleplaying game. Feel free to try it at whodunit.kniberg.com. This started as an experiment in how far I could go with AI in game development. In fact, the game is entirely based on AI and would not be

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Marty Cagan and Leading with Context not Control

Summary of Marty Cagan’s session in the Leading Complexity Program 2022. Marty Cagan, a renowned product management expert, and author, is another eye-opener Leading Complexity keynote speaker. In his session, he shares his insights on the importance of first principles, thinking, talking, and coaching in the product development process.  Drawing from examples of successful companies,

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