Crisp's Blog

Joakim’s Note: Spotify is an exceptional company, the best I’ve ever worked for. When I left the company after more than six years, I wanted to help other companies become more like Spotify. However, I didn’t believe companies could merely copy the organizational structures of tribes, chapters, and squads that have come to be known

Q: For years now our technical architecture and platform have limited us to use component teams. We are excited by empowered product teams, but because of this setup we experience barriers to getting started. What can we do to change this? Each of our teams is typically responsible for one or a few modules in

Within the leadership philosophy of “Intent-Based Leadership,” there is a saying that goes: “Create leaders, not followers.” It sounds great, and no one would argue against it, but do you really understand what it means? I didn’t, until I heard a story that I will now share with you. It all began when my colleague

Where are we heading? What’s the future going to look like for our product? Let’s pause here. There is a sad truth. Most companies don’t answer these questions in a meaningful way. Being fortunate to meet many diverse companies in the world, the top struggle is direction. Commonly, talking to individual contributors, managers, and senior

Feeling overwhelmed by the possibilities of conversational AI? This guide serves as your initial stepping stone, simplifying the art of prompt crafting to help you get off to a strong start. Basic – Start here Prerequisite: You need ChatGPT plus for this tutorial to work. The free version of ChatGPT is not good enough (and

First out in our second season of the Leading Complexity Program was the fantastic Jennifer Garvey Berger. She did an amazing job of framing the whole program and connecting the participants with each other. Jennifer explained how we all experience complexity in our daily lives. She started with a question: How do you experience complex

We proudly present Simon Wardley, one of this year’s teachers, in our Leading Complexity Program starting September 2023. Here is a summary of the interview below. M: Hi, Simon. It’s great to have you on the program this year. Could you briefly say who you are for those who don’t know you? S: I am

In a session for the Leading Complexity Program 2022, Bill Fischer shared his knowledge about Haier’s Entrepreneurial Ecosystem and RenDanHeYi, the culture behind it. Here is a summary of the session. If you want to see the recording of the session, please sign up for this year’s program. Here are some insights: In this session,

Q: What is the best way to get customers and empowered teams closer so they could understand each other? And keep up with it so it is not a one time thing. In our organization we have done a few experiments with customers, but we have been struggling to make it a regular and deliberate

Did my yearly agile intro talk at KTH today (Royal Institute of Technology). Here are the slides.Always enjoy meeting the students and sharing insights & experiences! Some sample slides below.

Here are the slides from my keynote “The Age of AI is here – now what?”, from Crisp Day 2023. There more I use this technology, the more clear it is to me that organizations need to deeply understand and apply this technology on a daily basis, or they will be unable to compete with

We talked to John Cutler, one of our master class teachers in this year’s leading complexity program. John has a background in product management and UX, and is a Senior Director of Product Enablement at Toast.  We discussed  “complexity,” What it is, what the implications are for leaders today, and the topics of his talk:

I had the great pleasure of meeting Matthew Skelton for an interview about his view on complexity. In this interview, Matthew discusses the different types of complexity and how leaders can maneuver in complex environments. He also talks about the Team Topologies framework, which is a tool that can help organizations become more adaptable to

Hear Lyssa Adkins, author of the legendary book “Coaching Agile Teams”, talk about complexity and the importance for leaders to upgrade, downgrade and expand. A short summary of the interview Lyssa Adkins, an experienced Agile coach, has shifted her focus to leadership development and effective leadership team functioning. In the interview, she discusses adapting to

Throughout the Leading Complexity program, we have had the opportunity to learn from the best thinkers in leadership and complexity. One of them Sonja Blignaut. As a meteorologist, she has a fascinating natural sciences background, giving her a unique perspective on human systems. In her session, she shared some of her latest thinking, which she

(Here is a video version of this article) I made a little game called WhoDunit, a detective roleplaying game. Feel free to try it at whodunit.kniberg.com. This started as an experiment in how far I could go with AI in game development. In fact, the game is entirely based on AI and would not be

Summary of Marty Cagan’s session in the Leading Complexity Program 2022. Marty Cagan, a renowned product management expert, and author, is another eye-opener Leading Complexity keynote speaker. In his session, he shares his insights on the importance of first principles, thinking, talking, and coaching in the product development process.  Drawing from examples of successful companies,

In this year’s edition of the Leading Complexity program, we are privileged to welcome Kent Beck, the mastermind behind eXtreme Programming and a distinguished signatory of the Agile Manifesto. Dive into our interview with Kent as he shares insights on navigating complexity and offers invaluable guidance on addressing it. Summary of the video below The

Summary of Stephen Bungay’s session in the Leading Complexity Program 2022. Leadership and direction setting are essential components of any successful business strategy. One of the very best thought leaders on business strategy that is well familiar to Crisp is one of last year’s Leading Complexity keynote speakers Stephen Bungay. Not only is he an

Over the past year, there have been significant advancements in the field of AI, leading to an increased interest in working with AI technologies. Videos and posts showcasing AI’s ability to create perfect images, respond intelligently to questions, or speak like a human being have spread widely. But amidst all this novelty, it’s worth pausing

In our upcoming Leading Complexity program this fall, we are honored to host Dr. Annika Steiber as a speaker. With years of dedicated research into the success stories of Silicon Valley companies, Annika has delved deep into the common managerial models that drive their achievements. I recently had an enlightening conversation with Annika, gaining insights

The Transformative Power of Conscious Leadership Lisa Gill, renowned coach, and organizational consultant, is the next keynote speaker of the Leading Complexity series. In her intervention, she provides a deep dive into the challenges of contemporary leadership and the inner shifts needed for new ways of working to work. Drawing from her wealth of experience,

We are fortunate to be able to present Teresa Torres as one of the speakers in this years program. Here is a short video of her talking about complexity and her upcoming session. Hi everyone, I am Teresa Torres. I work as a product Discovery coach. That means that I help digital product teams make

We had the privilege of getting a short chat with the number one system thinker in the world, Peter Senge. Sorry for the background noise. If you want to hear more of him, please join the Leading Complexity program. Hello Peter. For those that don’t know you, who are you? Seems like a simple question

Modern management is about positioning yourself to take advantage of complexity. Managers deal with complexity all the time, and management complexity is different from what the teams encounter. In this keynote, our speaker, Johanna Rothman, explores 4 big ideas to adopt modern management practices: define “why” for the organization, create management teams, shorten feedback loops,

A Quick and Easy Guide No longer do you need to read static tutorials online! With ChatGPT-4, you can create your own dynamic, personalized tutorial in no time. It’s like sitting next to an expert in the field who answers all your questions as soon as they arise! The Initial Prompt To get the chat

I hesitate a bit to write about this, feels like I’m just jumping on the AI hype train. But something REALLY important is going on, and I want to talk about it. I remember a friend telling me how AI was making incredible progress and might actually make human programming obsolete. I really thought it

Dave Snowden, a prominent speaker, delivered a captivating presentation during the 2022 edition of the Leading Complexity program. Here, we present a concise summary of his insightful discourse. To witness his exceptional performance firsthand, we encourage you to participate in this year’s program, granting you access to a wealth of videos from the remarkable 2022

Vi funderar kring hur man ska lägga upp tidsallokering rörande support ärenden i sprintar? En fråga från en kursdeltagare på vår senaste CSPO kurs. Här kommer några snabbt svar. Fokus vs snabbt och lyhört Vi vill ha fokus i sprinten, så att alla jobbar tillsammans mot ett gemensamt mål. Samtidigt vill vi inte låta omvärlden (kunder,

M: Hi, Doug. Great to have you in the Leading Complexity program for the fall. You have been a guest with Crisp before, but for those who don´t know you, who are you? D: Thanks, Michael. I am Doug Kirkpatrick. I helped start Morningstar over 30 years ago here in Northern California. Morningstar organized around