Michael: Hello Jennifer, we are so happy to have you in the second season of Leading Complexity! So for those who don’t know you, can you just briefly tell us who you are? Jennifer: Sure, Michael, I’m delighted to be with you for this program. Yeah, so I’m Jennifer Garvey Berger, and I have spent
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from the Crisp Consultants
How to transform to Empowered Product Teams – FAQ #1
This post is part of a blog series where we answer real common questions in organizations that we have come in contact with and want to transition to an empowered product teams model. Each blog post answers one frequently asked question. For an introduction to what we mean by empowered product teams, see our free
Continue readingHow to do Great Pull Requests
Don’t. Don’t do Pull Requests. But if you have to, continue reading. Have you ever been ambushed by a Pull Request? It’s happened a lot to me. There’s a Pull Request on some software that you and your team are responsible for, and before you start reading all the changes, you’ve no idea what it
Continue readingThe Easy Guide to Quick Agile Transformations™ or How to Get Rid of Half of Your Problems
Agile transformations can be very laborious and expensive in terms of time and money. What if I told you that you can short-circuit the process and perform your transformation in the blink of an eye? Did I get your attention? Keep reading. Agile transformations are simple, so I can think of only three reasons for
Continue readingLeading Complexity Series Summary #2: Joe Justice and Tesla’s “Agile DNA”
Tesla. We’ve all heard of this innovative brand changing the automotive industry in the last decade. But how can one run a company that’s at the forefront of technological progress? To help us understand this and more, we asked Joe Justice to be part of the Leading Complexity program. In short, this is what he
Continue readingLeading Complexity Series Summary #1: Henrik Kniberg’s Thoughts On The Spotify Model
The Spotify Model. You have probably heard the term. But how did it come to life? How did it become a “thing”? What are the principles behind it? What happens when companies copy it? Should you copy it? To kick off this series of summaries of the Leading Complexity program, we focus on Henrik Kniberg’s
Continue readingLeadership as an investment in the digital age (slides)
I had the pleasure to run a presentation for company leaders @ Åland on Leadership in the digital age. In the presentation : I want to credit to Roland Granlund for showing me and living – Leadership as an investment. Download the slides here.
Continue readingRefinement – preparations for big room planning
If you are running some kind of big room planning pulse, the preparation you put in is half the success. The last thing you want to do is to round up 10 senior team members and turn up with a feature described solely by a one-liner “next gen product”. Scenario Before I go into details
Continue readingSneak peek of the Holistic Product Discovery book: “Building the wrong product”
The following is an excerpt from the recently released book by Martin Christensen and me titled Holistic Product Discovery. It’s been a 3-year journey that started with a 20-page draft. Numerous iterations later, here we are. Thank you to the fantastic community of readers for your invaluable feedback. Let’s begin. A story about a product
Continue readingAre distributed teams the new normal? Slides from my Agile Turkey talk.
Here are the slides for my Agile Turkey summit talk “Are distributed teams the new normal?”. Might write an article about this, the topic feels very relevant these days 🙂 Some sample slides:
Continue readingAn intro to Holistic Product Discovery
This week I presented the Holistic Product Discovery framework at an Airtime webinar hosted by its CEO Akos Kiss-Dozsai. Here are some concepts that I went through: Some uncomfortable statistics relating to product development Principles that could help you in Product Discovery The Holistic Product Discovery framework A risk mapping technique to kick off Product
Continue readingAdvice to become ready for a transformation
How to prepare and align as a leadership team for a major change in your organization
You are a senior leader in your organization, and you are facing some challenges. You have had that slow hunch for some time now that there are plenty of things that are just not right. Things beyond just individual isolated problems. People in your organization often bring up small things that should be looked at because they seem to be connected to plenty of recurring friction points in several places that hold people back.
You have also come to realize that there are a few big things we have to change to really tap into our potential. If we don’t, our goals may never come within reach. Maybe even worse, we may risk losing ground.
You feel you share this view with some of your colleagues on your senior leadership team. But you are not certain to what extent they see what you see and how they would explain what needs to change.
You want to take the initiative, but you are not sure about how.
How do we know if we are ready to start a major change effort, and what do we need to do to get there if more work is needed?
Interview with Stephen Bungay about Leading Complexity
Watch the video on our LinkedIn page. Hello Stephen Bungay. How nice to have you in the Leading Complexity program. For those who don’t know you, who are you? When I started my business career in the early 1990s at the Boston Consulting Group, I spent close to 20 years there. End then I left
Continue readingInterview with Henrik Kniberg about Leading Complexity
View the video at our LinkedIn post. Hello Henrik Kniberg. It’s very nice to have you in the Leading complexity program. For those that don’t know you, how would you introduce yourself? I’m a Swedish dude who is a coach and a software developer. I have worked at Spotify, Lego, and Mojang. I had a
Continue readingThis might just be the highest leverage Product Discovery activity that your team can do
“Where do we start?” is a recurring question that Martin Christensen and I receive when we run Product Discovery training. A fundamental challenge with Product Discovery is that there is no right way, no silver bullet, and no perfect process, which means that teams need to pick the right tool for the right situation. But
Continue readingInterview with Dave Snowden about Leading Complexity
Watch the video (5 min) in our LinkedIn post.
– Hi Dave. Good to see you again. For those who don´t know you. Just briefly, who are you?
– Dave Snowden. I run the Cynefin center. And that focus on the application of Natural Science to social systems.
– So why should leaders care about complexity?
– Complexity just is. So complex adaptive systems are an integral part of the world, and they deal with systems where you can’t plan specific goals. It is what we sometimes call the unknowable, unknowables. So basically, a complex system is deeply entangled, it’s highly uncertain, it’s the reality of the world we live in, and then we have to learn to manage in it. But most of our management tools were not designed for it.

Interview with Mary Poppendieck about Leading Complexity
Watch the video in our LinkedIn post. For those who don’t know you, can you quickly introduce yourselves? Tom and I are authors of four books on software development and managing software development, bringing lean concepts into the whole process of managing software development. Before that, we had many many decades of experience actually writing
Continue readingInterview with Bjarte Bogsnes about leading complexity
Watch the video in our LinkedIn post. Hello Bjarte. We are so happy to have you in our Leading Complexity program. For those who have not met you, can you tell us about who you are and your background? I’m a finance guy by education but have also worked in human resources. I work with
Continue readingInterview with Johanna Rothman about leading complexity
See the video in our LinkedIn post. Welcome to the Leading Complexity program, Johanna. Please let the audience better know who you are. People know me as the pragmatic manager because that’s the name of my monthly newsletter and it’s also what I do. I really believe that management has a role to play –
Continue readingAgile Contracting in Banking using Lean/Agile procurement
In this case story, Rivo shares how Lean/Agile procurement was used to procure a complex solution in banking, in the matter of weeks not years. psst: Interesting to learn how to put it to use? Join our class in May.
Continue readingSlides: A story of getting better on Alignment
I recently was asked to do a presentation of how companies approach alignment in Agile settings. Where most companies normally put considerable effort putting some alignment framework in place, the really good ones improve this iteratively, matching the process, removing bureaucracy – so it matches the competence level over time. In this presentation I share
Continue readingAgile Islands 2021 – Slides
Agile Islands had several interesting sessions this year again. For you who haven’t seen this conference, please do! This poses a (positive) challenge to me as speaker, “how the heck do I make my session interesting enough so people stay!” This year I was asked to do an introduction to Agile for people outside IT
Continue readingWhy Professional Coaching matters to an Agile Coach
Professional coaching is one of the four stances of an Agile Coach, and the reason for the word “Coach” in Agile Coach. But yet we see so many misconceptions of what professional coaching is and when to use it. I was recently involved in a couple of discussions about this on LinkedIn, and was surprised that apparently many Agile Coaches still don’t really know what professional coaching is. Here’s why it matters to an Agile Coach.
Continue readingAdvantages of Trunk-only Development
What’s the alternative to complex branching and pull requests? Trunk-only development drives practices such as testing, incremental development, and branching by abstraction. It also improves communication within the team.
Continue readingThe Navigator just updated – adding Pocathon Big Room event
If you are working with partners to develop innovative solutions, you should take a serious look at Agile contracts. Agile contracts enable you to work Effect driven (over ticking off requirements) using collaboration, and incremental release to reduce risk. There are now good solid case studies that demonstrate how this shortens time to value in
Continue readingMinimize the gap between Maker and User – slides from my London 2019 keynote
In 2019 I did a keynote at Mind the Product conference in London. I shared some key insights afters years of working with Spotify, LEGO, and Minecraft development. Spoiler alert: the most important insight is in the title of this post. Video recording Slides
Continue readingThe Three Stages of a Maturing Developer
Developers follow a relatively predictable development curve in their early careers. While there will be individual differences, pretty much every developer must pass through the following three stages: The Meta programming stage, the Design pattern stage, and the Functional composition stage. If left unchecked, the code produced during each of these stages may sometimes be quite harmful to a codebase. However, it represents an increase in the developer’s understanding of programming and should be harnessed and explained by more senior peers who know where that particular avenue leads.
Continue readingIndividuals and interactions or processes and tools?
Individuals and interactions or processes and tools?
As the developer cheerfully runs over to work with Sue in the deployment team, with an extra cup of coffee, he is stopped by Charlie, the manager of the deployment team.
-Hey, where are you going?
-To see Sue about the deployment, the developer answered.
-Have you written a ticket?
-What? No, I’m gonna talk to Sue and we’ll do the deployment together as usual.
-Sorry, Charlie said, we have implemented a ticketing system last week, and you need a ticket. We can’t have developers running all over the place disturbing our team all the time!
True story.
Continue readingThe Silver Bullet of Agile Software Development
What should a struggling software development team do in a world of seemingly infinite improvement options?
Continue readingIntroducing: The Agile Leadership Practice Library
Have you ever wrestled with these questions in a leadership scenario?
“How can I get the company to be more proactive and self organized without me being around all the time?”
“I’m a practical guy, I get most theories, but what do I do with them?”
“What is a good start when we are talking about building an Agile organization?”
If so, then this is for you.
Today the Agile Leadership Practice Library is launched

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