Kanban, Lean and Agile mysteries
Mattias Skarin
Agile in Marketing
2018-08-27 – 10:03
What happens when you use Agile in marketing? Zalando have been using Lean and Agile tools inside marketing for some time. That makes up an unique and interesting case study, from a company pushing the boundaries.
Here’s an interview with Julia Kummel, sharing their experiences from the journey:
psst: Do you want to learn how to get started with Agile in marketing? Try out brand new Agile Marketing class in September.
/Mattias
Using Lean and Agile in racing, interview with formula driver Linus Lundqvist
2018-06-05 – 08:17
Racing is essentially product development on steroids.
For a number of years I’ve been following the development of a promising young racing driver – Linus Lundqvist. Anyone with a little bit of knowledge about racing,knows that there are many components that need to work together, in order to forge success. Talant – yes. Resources – yes. But – as important – is how you put them to use. Here’s where Lean and Agile thinking comes into play.
We got the chance to interview Linus and his race engineer at LL Motorsports, Bo Hanner, on how they have used Lean and Agile thinking, in order to keep an edge on competition.
Where is Linus now? While it still early in the season and many races to go, Linus has put himself in a favourable position, as a frontrunner in the Formula 3 UK championship.
If you would like to dig deeper and learn how a race team works, or how they use Lean/Agile to keep an edge on competition, then take the chanse and meet Linus and LL motorsports here in Stockholm on October the 18:th, at the “Agile Procurement for Business Agility” conference.
10 kanban boards and their context – now in french
2018-01-15 – 22:13
Yep! The collection of Kanban boards now is now available in french. Big thanks to Nicolas Mereaux who made it happen!
Here’s the link to “10 tableaux kanban et leur contexte” (fr).
(the english 1.5v is available here )
On Scaled Agile approches, interview with Yuval Yeret
2018-01-11 – 14:18
Yuval is coming to Stockholm to teach a Scaled Agile class (Implementing SAFe) in January. I know Yuval from the Kanban community from a number of years back. We invited him because we know he shares the same pragmatic view on things as we do in Crisp. We made the interview in order for our audience to got to know him a little bit. I could think of no better way than putting him on the spot with a few tricky questions 🙂
Among them:
- Can you elaborate on the pro’s/cons of different approaches to scaling? (LeSS, Large Scale Scrum, SAFEe, Enterprise kanban)
- What should companies that goes down the path of SAFe pay more attention to?
- If I do face resistance when applying scaling practices, what are my options?
- What will I learn if I attend the SAFe class in January?
A key quote from the interview:
“If you don’t pay attention to the principles, the practices applied will deteriorate to ‘for show’
Case: Real World SAFe at SimCorp
2017-12-08 – 11:43
Not every company starts from a green field. Many carry legacy. So how do you kickstart Agile and get traction in an organisation with scale? We can learn lessons from SimCorp, a successful provider for asset management solutions, who runs 500 developers across 4 sites and went from 0 to 8 release trains in 14 months. Here’s their story.
Interview – How SimCorp got going with Scaled Agile (12 min)
with Neil Cook
Presentation – Real World SAFe at SimCorp (from team to portfolio, across 8 relese trains in 14 months)
with Mattias Skarin
Agile Architecture with SAFe – Evolving architecture in a scaled environment
with Jan Grape
psst: If you’d like to learn how you can get traction with your own Scaled Agile transition, join our “Implementing SAFe SPC4 class” in January 23-26. We have handpicked trainers with deep Agile experiences for the class, trainers that shares our pragmatic mindset. You’ll also meet me and Jan Grape, so lots of opportunities to discuss Scaling challenges, regardless of you favourite choice of approach. Ds.
Slides from Devops Greece 2017
2017-11-09 – 19:19
Just got back from Athens and Devops Greece where I talked about “Using Kanban in the field, and how we got management buy in to do so”
Two key takaways are:
- Shift leadership behaviours, in order to shift your culture. The good news is: You can all exericise them, they are not personality traits.
- The invisible change in the case studies is we shifted leaderships behavours in parallell with implementing process tools. I give example of a few.
Real World SAFe – Leapfrogging a successful waterfall company into Scaled Agile
2017-10-04 – 07:00
The secret sauce? It’s all about experimenting, sometimes in hats 🙂
How do you leapfrog a successful waterfall company into Scaled Agile? How do you transition into Agile when you have legacy?
When your company is already successful in what it does and when it carries legacy, transitioning into Agile is a more complex challenge than starting off Agile in a green field environment. After all, companies that are successful in what they do (one way or another) tend to carry legacy. So we need to learn to improve in this kind of scenario too.
In this case study, I’ll walk through the steps SimCorp took to shift into Scaled Agile and the challenges they faced. You will also find deeper insights, such as how you can find your value streams, how we worked with the portfolio roadmap and some of the behavior shifts we look for when transitioning into a Lean/Agile environment.
You can download the case study here.
Slides from “Passion for projects 2017”
2017-03-14 – 16:34
Today I met a crowd I do not bump in to all that often; project managers. I decided to share insights from Agile projects, stretching from Hospitals to Digitilization, how they simplified and speeded up their pre-studies. Learning how to do so well, helps avoiding the “we have to speed up implementation, to make up for lost time” syndrome.
Yes, the “black window” backwards bike, was there too 🙂
Slides in english, are available here.
Slides in swedish, are available here.
What is Agile – easy to grasp material for the non-techie
2017-02-13 – 05:00
I frequently get the question (often from people outside IT): “how can I quickly understand what Agile is?”. I’ve collected a suite of links and videos over the years to help people grasp the basics concepts in 10 min or so. I thought I’d share them with you.
(pls note: the list is intended to give people a quick introduction, short and sweet. The intent is not to cover all aspects.)
Brief explanation of Agile (8 min video):
https://www.youtube.com/watch?v=Tj-lavaMkxU&t=3s
How a Product Owner works – “PO in a nutshell” (12 min video)
https://www.youtube.com/watch?v=502ILHjX9EE
Article highlighting cultural aspects – Experimenting, Awesome people, Deliver continuously, Safe to try
https://www.infoq.com/articles/modern-agile-intro
Behaviours displayed by agile teams – 12 seemingly normal things agile people do
https://blog.crisp.se/2016/04/04/mattiasskarin/12-seemingly-normal-things-agile-people-do
Case: Agile at Scale with 200 people @ LEGO (50 min video).
– Pay attention to how engagement/responsiblity was created for both team and department deliveries, and how positive energy was nurtured.
I hope you find it useful. I expect this list to evolve over time, so don’t be surprised if new links pop up here in the future.
Cheers Mattias
Hur Karlstad sjukhus byggdes på tid och budget med Agila kontrakt
2016-12-20 – 13:49
Karlstad sjukhus har i flera omgångar byggts om och byggt ut. Samtliga hus har levererats på tid, budget och med en fungerande vårdverksamhet från dag 1. Sjukhuset har sparat 300 miljoner åt Värmlands läns landsting. Lösningen? Effektstyrd upphandling med Agila kontrakt och Partnering. Vad skapade förutsättningarna för att lyckas? Vi intervjuade Lars Nilsson, som ledde upphandlingen av Karlstad sjukhus.
(How Karlstad hospital was built on time, on budget and with working medicare from day 1, using Agile contracts). Read the interview here (in swedish)
http://agilakontrakt.se/hur-karlstad-sjukhus-upphandlades-med-ratt-effekt-pa-tid-och-budget-del-1
Stephen Bungay on Agile Strategy
2016-10-06 – 08:31
Last month, we had the pleasure of bringing Stephen Bungay to Crisp in Stockholm to share with us his wisdom and insights on how to use Strategy under uncertain conditions.
I find this topic interesting, since the interative nature of Agile can trick management into believing either that they do not need to have a direction, or that a few abstract statements would serve the purpose.
In my mind, nothing can be further from the truth. In a dynamic, fast paced environment, more attention needs to be focused on finding, communicating and revising your direction. The question then becomes, “How can we do a good job of it?” Stephen has studied how leaders do this (from the military to Formula 1) and has translated the strategies to fast-paced business environments. Interestingly, he notes, “Strategy is not a science. It’s a practice, which each generation needs to rediscover.” I think we would do well to do the same within Agile environments.
Apart from Stephen’s “Art of Action” class, which was highly recommended, we also hosted an open evening on the topic “Keeping Direction” which combined the practical experiences from LEGO with Stephen Bungay’s insights. The slides for the talks are available in PDF from the links below:
.
- Evolving direction at LEGO – Eik & Mattias
- Navigating in uncertainty – Stephen Bungay
Also check out Sami’s excellent podcast with Stephen at http://www.bosslevelpodcast.com/stephen-bungay-and-strategy-under-uncertainty)
Cheers
Mattias
Riding a backwards bicycle – Keynote at Agile Islands 2016
2016-09-27 – 22:52
The Agile ambition at Åland (a group of Islands between Sweden and Finland) is quite astonishing. Besides being home to a bunch of cutting edge tech companies (who have been using Agile at Scale for 8+ years), they are also experimenting with using Agile in their society. Hm, Sweden suddenly feels sooo 90’s..
I had the privilege to keynote at their first Agile conference – Agile Islands 2016. I wanted to bring something extra, so I brought with me a backwards bicycle in order to demonstrate how hard it is to adapt to changing conditions, even though we intellectually understand what we need to do.
(conversation in Swedish, with the instructions “use the pedals” and “pick up some speeed”. Yep they speak swedish in Åland)
The Black Phantom II
I you would like the slides from the presentation, they can be downloaded here.
Cheers
Mattias
Introducing Lottie Knutson – speaker at Fastfeedback 2016
2016-08-17 – 20:38
During extraordinary situations and crises, some people stand out and shine. One of these was Lottie Knutson. Lottie led the Crisis team at Fritidsresor during the Tsunami disaster in 2004. While governments were struggling to figure out what had happened, Lottie’s team was already hitting the ground running.
Lottie will be speaking at Fast Feedback 2016, in Stockholm on Sept 21st-22nd. She will be sharing her insights and experience on how to prepare a leadership team for uncertain and critical events. We got a chance to talk with her.
What are you active in right now?
The fall has just started with board meetings and travel. I’ve decided to eat more greens (vegetables) and to do more walking. For the walking, my new favorite app, BBC World News, will come in handy.
What will your seminar at Fast Feedback 2016 focus on?
Lessons learned from quick change and dealing with crises at work.
You were quite active during the tsunami disaster and your leadership inspired many. What were the lessons learned from that?
The importance of being unpretentious, and how not to be fazed by the constant battle with internal bureaucracy and politics.
Thanks Lottie! Looking forward to seeing you at Fast Feedback.
10 kanban boards and their context updated – v1.5
2016-07-04 – 15:11
Hi!
I’ve updated the Kanban boards collection with examples from departements outside IT, Product portfolio and Corporate Legal.
- Download “10 kanban boards and their context” as pdf
SAFe @ LEGO – Video from LKCE 2015
2016-05-28 – 10:33
Hi!
Here’s the video of our presentation “Learnings from SAFe @ LEGO” at LKCE 2015.
psst: Meet LEGO f2f at this years Fastfeedback conference 2016 (Stockholm, Sept 21-22:nd). This years focus topic is “Strategy – Turning insight to action”.
Cheers
Mattias
Insights from Nordics first Agile contracting conference
2016-05-17 – 15:44 by Mattias Skarin and Mia Kolmodin
OK, technically speaking, it was called a networking day. But that wouldn’t do justice to the content here.
The main thing we got out of the ACPN Agile contracting conference was the three different perspectives from lawyers, customers and providers. That gave us a unique insight into the challenges and questions from each party.
Some cool facts:
- Founders of both the Danish Agile contract (K03) and the Swedish Agile contract attended the conference.
- Agile contracts were used in large projects (up to €120M) by customers in Finland and Denmark.
- Customers who have used Agile contracting in big projects have been really successful. We saw impressive results in one case: Danish Business Authority (a €60M program) delivered their projects on time using Agile contracts and at the same time managed to reduce service calls by 40%, case handling time by 69% and improve one time pass by a whopping 92%!
Insights and reflections from the conference:
- Agile contracts are being used in large public sector programs in both Denmark and Finland. The Finnish Agile contract (€1.2 Billion) was a direct order from the Finnish Ministry of Finance and a precondition to get the funding. You can’t help but wonder why Sweden is trailing.
- A driving force behind the adoption of Agile contracts in Finland is the tight budget conditions.
- Time and materials contracts are not recommended for parties who work together for the first time. A target price model works better because it gives both parties the incentive to deliver on time.
- Code camps where you develop a small part of a software solution together in 1 day, is the method of choice to learn about the provider’s maturity and skill level. It forces both parties to look under the hood which reduces risk.
- During code camps and provider evaluation, the providers are generally paid time and materials for their participation. This is a fair trade between the customer who wants to find the best skill for the job, and the providers, who provide the options.
- Legal issues are not a constraint to Agile contracting but getting the wrong lawyer as advisor is. The best choice for mid- to large-size IT projects is to create a small procurement team consisting of an Agile specialist, a software architect, a lawyer with Agile contracting experience and 1-2 customer representatives. This gives you the benefit of having software, legal and business /user experience and perspectives.
If you want to read more about the conference and including a short video summary – check out:
- http://agilakontrakt.se/insikter-fran-nordens-forsta-konferens-om-agila-kontrakt
(note: text in Swedish).
The conference was organized by Crisp & Nordic River (Sweden), Best Brains (Denmark) and Codento (Finland).
12 seemingly normal things Agile people do
2016-04-04 – 20:17
Last week, I got this great question from Faraz (a manager for an energetic customer support crew) who is experimenting a lot with getting more Agile. “What seemingly normal things do Agile people do?” I realized that we rarely talk about the small things that effective Agile people do. What makes a great difference is rarely the big sweeping change programs, but rather, the small everyday things we do without thinking about it.
So here’s a list of 12 seemingly normal things Agile people do which we don’t pay much attention to that can make a big difference.
Whiteboard problem solving
#slowtofast podcast with Nordnet CIO Dennis
2016-03-21 – 17:02
Hi!
I recently did a podcast together with Dennis (CIO Nordnet) on #slowtofast. I walked into the podcast thinking it was going to be about Kanban and Enterprise Agile. Right! 🙂 Dennis hit me with these simple questions..
- The essential elements of proper Product Management
- The management principles of an Agile leader
- How the Swedish culture is beneficial for using Agile
- How to get started with an Agile transition
- How to make an Agile culture stick
- How to handle failure
All hard questions, and all so essential to get right. Here is the podcast:
If you are into Product managment and UX you’ll find more interesting topics in Marcus and Dennis podcast Slowtofast.
Cheers
Mattias
Kanban and Scrum – now with Polish translation!
2016-02-10 – 07:34
The Kanban and Scrum minibook is now available with Polish translation. Great thanks to Zbigniew Zemla for the translation!
Pobierz tutaj (aka polish for “get it here” ):
http://www.infoq.com/minibooks/kanban-scrum-minibook
Cheers
Mattias
5 ways to find slack when your team is under pressure
2015-12-18 – 06:00
I recently recorded a webinar where I walk through 5 ways to find slack (to invest in critical improvements), when a team is under high pressure.
Enjoy!
http://leankit.com/blog/2015/11/real-world-kanban/
Video – Learnings from applying SAFe @ LEGO
2015-12-11 – 12:59
Hi!
Here’s the video me and Eik’s presentation – “Learnings from SAFe @LEGO” (presentation at LKCE – Lean Kanban Central Europe, Nov 2015).
Best quote: “..this looks exacly like what my 6 year son does in kindergarden” 🙂
Cheers
Mattias
LKCE 2015 Slides – Learnings from applying Safe @ LEGO
2015-11-20 – 18:47
Just back from Lean Kanban Central Europe 2015. A great conference that keeps pushing the limits.
At the conference I gave a talk together with Eik aka “Captain Agile” from LEGO. We walked through how they introduced SAFe, how they involved other departments and most important, how they experimented their way forward. (Me and Henrik iterated as coaches during the transition).
Here are the slides.
Cheers
Mattias
Real World Kanban – interview on InfoQ
2015-11-11 – 05:00
InfoQ has just released an interview regarding my latest book Real World Kanban. In this we walk through the reasons behind writing the book plus why Kanban needs to be matched by long term thinking to improve over time (aka behaviours like “don’t pass bad quality forward” matters)
Check it out: http://www.infoq.com/articles/book-review-real-world-kanban
ps: For anyone interested in the book, I have also collected quotes from people who have read it (among them Mary “The Queen of Lean” Poppendieck)
Slides from Lean Kanban France 2015
2015-11-09 – 19:56
Just back from Lean Kanban France where I gave a presentation on “Learnings across Kanban case studies, and what happened next” and introduced Skarin’s law:
”The number of improvement
initiatives in a kanban system
is proportional to the trust members
have in that systems purpose”
(.. it’s never too late to introduce your own law 🙂 )
Anyway, here are the slides.
Cheers
Mattias
Kanban tool walkthrough video
2015-10-21 – 16:29
Are you thinking about electronic Kanban tools? Do you need transparency to end-to-end flow? Do you work across multiple sites? Tired of managing work states in Jira?
Here’s a short video demonstrating visualisation, analytics and key features in Swift-Kanban & Leankit. Both combine “simple and flexible” with “enterprise ready”. I also mention an interesting runner up – Obeya.
Some things I don’t walk through (but worth knowing about):
- Both Swift and Leankit supports creating hierarches of boards (linking multiple teams)
- Both offers mobile support
- Leankit offers advanced analytics in their pro version (enables you to create customized reports)
- Obeya (the runner up) is currently in private Beta
’nuff said -let’s take the kanban tool walkthrough 🙂
How do you develop awesome products?
2015-09-15 – 07:28
For this year’s Stop Starting conference, we asked ourselves three questions:
- How do you develop awesome products?
- How do you bootstrap a successful mega project using Agile contracts?
- How do you use Agile and Lean thinking to turn a stagnant company around?
We then picked the brains of people from real companies who have been there and done it. Listen to how companies like King and Spotify evolve their products in a global market. How Åre Skidfabrik developed an award winning product together with a community in no time. We have more great stories to share on this special day.
Check out the Stop Starting 2015 agenda at: http://fastfeedback.se
.. and register now to reserve your seat on October 20:th, here in Stockholm. It’s worth the trip, we promise!
A short intro video ( ..who the heck let these guys out? 🙂
Using Agile in Hardware To Develop New Products In One Day
2015-08-31 – 05:00
Can you develop new products from scratch in one day?
This challenge was taken on by the Medical HW manufacturer Optinova in August. Over the course of two days, we pushed the limits of “what is possible” by applying Agile in a HW environment.
Our hypothesis was that Agile would be a good fit in product development and innovation scenarios. And the result so far from the work that we have been doing with Optinova is promising.
Cross-functional teams, focus, rapid prototyping, close customer feedback and visual overview work just as well in hardware as in software. The training setup we used was as follows:
- Day 1 – Learn basic Agile practices and principles
- Day 2 – Applying them – developing three product ideas from scratch in one day, in a rapid prototyping workshop.
The result: All three participating teams managed to take an idea to working prototype in a day. One team went so far as submitting a bid to a real customer the following day based on their prototype. That’s high speed, even in software terms. But the most important thing wasn’t the result, it was the lessons learned. When we asked the participants if they wanted to continue to build products this way, the votes were unanimously in favor. If we can get it to work, this would help build a competitive and innovative company. read more
Hur Wunderkraut håller budget och skapar långvariga relationer med hjälp av Agila kontrakt
2015-08-11 – 18:21
Vi har byggt en sajt där med goda exempel, för att inspirera företag, myndigheter och verksamheter på väg in i en upphandling att ta steget till Agila kontrakt. Check it out – agilakontrakt.se. Eller följ oss på twitter: @agilakontrakt.
Turen har kommit till att berätta om Wunderkraut, som använt Agila kontrakt sedan 2010. Det intressanta är hur de i den ombytliga webb och reklamvärlden, framgångsrikt bygger långvariga relationer med sina kunder. De har tagit steget från att se Agil utveckling som “något som sker inom IT” – till något som driver bättre affärer. Agila kontrakt är av nycklarna. Läs hela storyn här.
Psst: Häng med på vårt frukostseminarium den 16 Oktober om upphandling med Agila kontrakt som vi samarrangerar med Wunderkraut. Varför inte ta chansen och träffa oss båda? Anmäl dig på: http://akademi.wunderkraut.se/frukostseminarium-agil-upphandling
Real World Kanban – now on Amazon
2015-07-09 – 17:14
My new Kanban case book now ships from Amazon (as hardcover or in Kindle format).
Learn how we:
- Improved the full value chain by using Enterprise Kanban.
(Find out how we improved time to market and shifted focus from Sprints to Flow to deliver customer value in a traditional company.) - Boosted engagement, teamwork, and flow in change management and operations.
- Saved a derailing project with Kanban.
- Helped an office team outside IT keep up with growth using Kanban.
Inside each case story, you’ll find guerilla techniques on how we made improvements happen (including cases where we #failed). I also walk through why focusing on “improving IT” can make you miss your biggest improvement opportunity (the front end part of your value stream) as well as the 5 system “enablers” that guided our long term improvements.
Get “Real World Kanban” from:
Slides from Hookedfest
2015-06-06 – 17:25
Just back from Hookedfest – a conference for product people. It’s refreshing to see and discuss product development from a market and product perspective, in contrast to the “what can we build” perspective we all to often resort to as engineers.
It was interesting to see other speakers (for example the Google guy) share similar experiences on product development (keep up speed, prototype and fail fast). I couldn’t agree more on the quote: “If it isn’t tested, it is broken”.
The coolest demo of the day was a JavaScript live code demo of JS interacting with HW devices for example pulse meters . (Thanks @wouter).
Thanks Maarten for bringing together so many interesting people.
Here are my slides – Introducing Concepts.
