I’ve finally gotten around to porting the A3 template to Google Doc. Who wants to send around MS Word docs and PDFs? Bah. Put the doc in the cloud instead, where everyone can see and edit together. Or print the template and do it by hand. Curious about A3 problem solving? See the FAQ. Here’s

It’s a busy week! But could not resist beautiful Utrecht region and Lean Kanban Netherlands with focus “Modern management methods”. Here are my slides from the A3 Workshop, where my goal was to let the participants experience some of the upsides and downsides of using A3 in problem solving knowledge work  (hint: you will need

Here’s a new article for you: Cause-effect diagrams: a pragmatic way of doing root-cause analysis Cause-effect diagrams are a simple and pragmatic way of doing root cause analysis. I’ve been using these diagrams for years to help organizations understand and solve all kinds of problems – technical as well as organizational. The purpose of the

For those of you interested in Lean problem solving techniques, Tom Poppendieck and I have created an A3 problem solving example and template. Feel free to use as you please.