Crisp's BlogPage 7

Have you worked with teams that don’t communicate well? Or teams that don’t collaborate? What about teams that deliver late or with poor quality? Or maybe teams that are in constant negative conflict?

How do you tackle these issues? It might feel like you can fix everything by changing some of the people on the team. Before you do that, consider how you’ve set the stage for your team. Will removing and adding some people really solve all your problems? Or will the new members find themselves in the middle of a dysfunctional team, and end up unhappy and not delivering to their full potential?

Here are some of the things you can think about when you work with teams to create an environment where they can succeed.

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For the past four years I’ve consulted for King as an agile team coach. It’s been a whirlwind of personal growth, learning about mobile games and meeting awesome people. I wrote about my biggest takeaways in an article on Crisp’s website. I am grateful for all the connections and insights that I’ve gained. I’m also

Yep! The collection of Kanban boards now is now available in french. Big thanks to Nicolas Mereaux who made it happen! Here’s the link to “10 tableaux kanban et leur contexte” (fr). (the english 1.5v is available here )      

Yuval is coming to Stockholm to teach a Scaled Agile class (Implementing SAFe) in January. I know Yuval from the Kanban community from a number of years back. We invited him because we know he shares the same pragmatic view on things as we do in Crisp.  We made the interview in order for our audience to got to know him

As climate scientists have long predicted, the world is experiencing a record amount of extreme weather events – droughts, hurricanes, wildfires, flooding, heatwaves, and extreme cold.

It’s hard to prove if any specific disaster is due to climate change, but that’s not important. The key point is the overall trend: climate change increases the frequency and severity of extreme weather events, and it’s happening really fast. This also creates climate refugees, political instability, and increases the risk of war. Basically, the world is becoming a less and less safe place to live.

This graph (source) is just for the US, but the pattern is worldwide:

The bad news is this will most likely keep getting worse over the next few decades – even if we were to completely eliminate all CO2 emissions right now. Climate change is like a huge flywheel that we’ve set in motion over the past century, and even when we stop spinning the wheel it will keep going for decades or more, due to inertia.

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The role of software development is to produce software to solve a problem. The role of Agile software development is to learn as much about the solution as possible while developing, Agile does that mainly through ruthlessly begging for feedback, both on the product (e.g. sprint reviews, test-driven development and continuous delivery) and on the process (e.g. Scrum/Kanban boards, sprint retrospectives and standup). In between all these feedback sessions, you do ”normal” software development.

The role of user experience design (UX) is to produce a design to solve a problem (through user research and interaction design, of course). So, software development and user experience design go hand in hand, completing each other. Design and build.

The common misconception is that Lean UX also shall produce a design solution to a problem.

This is not the case. The role of Lean UX (and its progenitor Lean Startup) is to learn, but learn as much about the problem as possible. Lean UX does that through ruthlessly validating assumptions about the problem, the customer, their needs, the proposed solutions and the success metrics. Lean UX and Agile go hand in hand as well, learning about the problem and the solution, before, during and after development. In between all these validation sessions, you do ”normal” UX.

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Jag skrev tidigare i år under Zero Carbon Manifesto, där jag lovar att komma ner till 0 i min klimatpåverkan, eller kompensera för den del jag inte lyckas med.

Så här i mellandagarna tänkte jag att det är dags att räkna hur jag ligger till för i år!

Läs om hur min familjs samlade utsläpp av CO₂ kompenseras till en kostnad av 78 kr i månaden.

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Through the years we have at Crisp repeatedly been confronted with the question “How can I become Agile?”. We have checked with coaches outside Crisp and they give us the same picture. People want to become agile and they want it now. It has become obvious to us that there is a need for a quick fix. Hence the Agile Pill.

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OK here’s an offer to any conference organizer in the lean/agile/tech/climate space. I get a lot of requests to do conference keynotes, which I’m grateful for, but unfortunately I have to turn down the vast majority. I limit long-distance travel for family reasons, and also for climate reasons (although I confess I’m in Thailand right now as I write this…. hard to be 100% consistent…).

Now I’m thinking: Why should something as mundane as physical transport get in the way of participating in a great conference? And, in this world of catastrophic climate change, shouldn’t most business trips be replaced with remote participation?

My hypothesis is that it’s possible to remote-participate effectively in a conference –  to do a keynote or talk, participate in workshops, even hang out with people in the hallway. I’ve tried this a few times using video conference and telepresence robots. In fact, 4 years ago I was sitting on this same beach in Thailand, remote-participating in a Spotify event in Stockholm using a Double (see “What it feels like being an ipad on a stick on wheels“). That was fun and a bit clunky, but it was 4 years ago so I bet the telepresence robots have come a long way since then!

So here’s my offer:Continue reading

As the devastating consequences of climate change become increasingly obvious (flooding, fires, storms, drought, melting icecaps, rising sea levels, etc), the question on most people’s mind is “what can I actually, really do about it?”. Well, listen up. The most obvious minimum first step is to eliminate your own personal carbon footprint, and become climate

Here are the slides from my keynote “Agile – where are we at?” at Agile Tour Bangkok i November. Here’s the abstract:

Everyone is talking about Agile. I stumbled into this 15 years ago and have been living and breathing Agile since then, seeing it grow from a small movement within software, into an industry-wide revolution and then gradually become mainstream. More and more companies around the world, even big traditional companies, are turning themselves inside out trying to be Agile. Now it’s time to take a step back and reflect. What is going on? What is this all about? And where is it headed?

The CO2 emissions from this trip were offset using Trine and GoClimateNeutral.

Sample slides:

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Not every company starts from a green field. Many carry legacy. So how do you kickstart Agile and get traction in an organisation with scale?  We can learn lessons from SimCorp,  a successful provider for asset management solutions, who runs 500 developers across 4 sites and went from 0 to 8 release trains in 14 months.  Here’s

In modern software development there are three development practices that everyone should strive to apply:

• Automated testing
• Pair or mob programming
• TDD, test driven development

After many years of using and researching these practices in the development community there is no longer any question whether these engineering practices bring value or not – they do. It’s not a matter of opinion, it’s a matter of fact. We know that now.

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Last time I wrote a book (Visualization Examples) I decided to do it publicly online. That was a fantastic experience, which I also wrote a blog post about. It was great fun and I got tons of valuable feedback.

Now I’ve started to write a new book and I’ve decided to have the same approach. It’s currently titled “Toolbox for the workshop facilitator – Facilitaion Tricks and Techniques (How to reach strong workshop outcome)“.

The book is far from finished and it might take me another year to finish it. But I still want to invite you to read it now and to help me make the book even better.

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November in Sweden: Blä! The sky is impossibly low and grey, it’s pitch dark at 4 pm, freezing, and then everyone gets cold. Especially men: they get man-cold. There are also situations when your Kanban gets a man-cold (though it doesn’t need to be November for that): it’s not really dying, but it feels like

– Having rules for communication is stupid!
– What was your intention with calling the rules stupid?
– Well, I’m sorry, I didn’t mean anything negative towards you, of course. I just don’t find such rules necessary at all. We have been communicating with each other since we were small.
– Okay, I understand what you are saying. But, hear me out…

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Just got back from Athens and Devops Greece where I talked about “Using Kanban in the field, and how we got management buy in to do so” Two key takaways are: Shift leadership behaviours, in order to shift your culture. The good news is: You can all exericise them, they are not personality traits. The invisible

In Sweden, we love to ‘fika’. Fika requires you to take time to sit down and sip coffee (usually strong and black) with your colleagues to chitchat about this and that. Visiting different organizations, I tend to fika a lot and hear all these stories about how things are going. Today, I’ll like to share

I have the pleasure to be invited back to I’ve hosted a workshop about “how to train to Kanban” at the Lean Kanban France 2017.  The session was specially designed for you who is about to start training one or several teams, or who want to become better at training Kanban. It builds on the “Kanban

In this series of blogs, I am writing of my experience of practical applications of Sociocracy 3.0 (S3) patterns in teams and organizations. In the first blog, I wrote about My journey of finding and applying Sociocracy 3.0 (S3). There are many cool patterns in S3 that I have been using with great success as an Agile organizational coach so far. In this article I will cover the pattern of Consent Decision Making:

In contrast to consensus which focuses on reaching an agreement, consent focuses on intentionally checking for reasons not to do something a certain way. An objection is an argument that reveals why doing (or continuing to do) something, impedes or misses an opportunity to improve flowing value somewhere in the organization. Reaching consensus is often very time consuming and has the risk that one single person can block the whole process when unanimity is sought. Continue reading

So your organisation is going ”agile” and talking about ”collaborations” between teams? You, as the big boss, are starting to feel powerless and not in control of the efficiency of YOUR teams? Let me give some tips on how to turn that around so all progress can be traced back to you. I mean, as their mighty leader, you do deserve all the credit for their work.

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Here are my slides from today’s talk “Scaling Agile @ LEGO and Spotify” at EA träff in Stockholm (EA = enterprise architecture). Fun to hang out with enterprise architects and learn what that’s all about 🙂

Some sample slides from my talk:

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How do you leapfrog a successful waterfall company into Scaled Agile? How do you transition into Agile when you have legacy? When your company is already successful in what it does and when it carries legacy, transitioning into Agile is a more complex challenge than starting off Agile in a green field environment. After all,

The Future of Work is already here, it is just only unevenly distributed.

There is a crisis in the world of work. The pace of change in our environment is faster than the internal change in most organizations. Many organizations are struggling to keep up and are risking becoming obsolete. Gallup’s report on engagement crisis with only 32% of US workforce and 13% of the worldwide workforce engaged. Companies in the S&P 500 Index in 1958 stayed in the index an average of 61 years but has fallen to 18 years in 2012. Why is this?

When it comes to our work-life most of our organizations are still designed based on principles from the industrial age. Separation of thinking, planning, and management from the work. Organizations are designed to be top-down hierarchical and inside out rather than outside-in, customer-centric, and decentralized. There is mechanistic view rather than an organic, natural and Agile view of organizations.

This new complex world will put completely new demands on leadership, organizing and just everyday living. We are living in truly exciting times. How can we create organizations that are fit for the future and more human? How can we re-invent organizations so that we will free up people’s potential for doing good? Many of these organizations are also based on triple bottom line principle: “Profit, People, and Planet”. This is my passion and I am super excited about it right now. Continue reading

In the talk I gave at Agila Sverige in June, I brought up misconceptions about UX I’ve encountered during my years in the IT business. One of these is that it’s only the UX people (and possibly the PO) who need to meet the users. In this post I’ll discuss why this not true, but also how meeting the users can make a real difference in focus and motivation for the team.

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As I write this I’m sitting on a train headed back to Sweden, pondering the result of a year’s experimentation with travelling by train instead of flying. Is this an effective way to reduce my carbon footprint? The jury is in! Read on. One common rallying cry among climate advocates is to fly less (or

Here are the slides for my talk “Agile, where are we at?” from USI conference in Paris (USI = “unexpected sources of inspiration”) in June. One of the coolest conferences I’ve ever attended!

My talk was an attempt to take a step back and look at the big picture, and also speculate about the future of agile. I was also interviewed a couple of times, and the talk was also recorded. Here are links:

• Interview “Agile is about taming complexity”
• Interview “Etre agile, c’est savoir dompter la complexité“
• Interview “L’évolution de la culture agile en entreprise“
• Video recording of the talk

2 of my kids tagged along on the trip, we took the train to make it extra adventurous (and also to mind the climate). It’s a long way (24 hours each way), but we made good use of the time!

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Here are some common misconceptions about TDD. I call them “myths” here, for short.

If this feels like talking to the dentists about your teeth, you are not alone. When I talk about tests sometimes people gets embarrassed about their habits, “I know you’re right but …”.

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In June I gave a talk at a conference about things that I, as a UX professional, find obvious that I have noticed that others don’t. After giving the talk, I decided to also put it down in writing as a series of blog posts. This is part 2 of that series and talks about that even if you hire usability experts, they still need to meet the users.

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