Crisp's BlogPage 13

Traditionally IT-systems and products are developed in a project. Once developed, it is deployed and handed off to the maintenance organisation. But the new companies that start out with an agile way of working does not have these maintenance organisations. How do they do it? Is there no Maintenance in Agile?

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Do participants fade away in a long “zzz..”  or the perfect time to update yourself on what your friends are doing on FB? No more! Check out the Energizer bible for nifty tricks for keeping up the energy level during workshops and trainings.

What is Agile, actually?
Have you ever asked yourself the question, ”what is Agile”? Ever been asked the question and found yourself looking for the easy answer? The true answer is of course that Agile is the Agile manifesto but do you know anybody who can recite the manifesto just out of his or her head? When asking what is Agle, it’s more likely you will get the answer that Agile is about being flexible or about high efficiency. Some will say Agile is about having a Scrum Master, daily stand-up meetings and notes on a white board. I think Agile is much more than that and in this post I will tell you the answer, the short answer, I have found after many years looking.

Is it important to know what Agile actually is? Yes, of course. If you don’t know, how can you know in which direction to change your way of working when you decide to go Agile. By the way, Agile is a direction how to improve your way of working, not a place or a fixed description of how to work.

To make Agile easy to understand I will borrow a symbol from Lean, the house

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En av principerna från Lean Startup handlar om att kontinuerligt utvärdera det man tar fram för att veta att det man gör är rätt. Först bygger man något, sedan mäter man det och till sist utvärderar man mätningen för att förstå och lära sig – Build, Measure, Learn.

Vissa saker kan te sig enkla att mäta, andra omöjliga. Men till skillnad från att allt inte kan torktumlas, så kan allt mätas, till och med användarens upplevelse.

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A decade of agile boils down to theses simple fundamentals and steps for me. A. Ask: do you need to improve as an organization? Only go forward if your sincere answer is yes. Ask everyone: Do you want to improve? Same procedure. Make sure you will fail (and win) regularly by commitment (plan/hypotheses) and checkpoints.

I morse höll vi (Mia och Mattias) ett lyckat föredrag för morgonpigga IT-chefer och andra som hade kommit till Crisp för att lära sig lite mer om hur man kan använda Agila kontrakt för att förbättra beställningar, relationer och leverera produkter och tjänster som skapar önskvärda effekter. Föreläsningen var ett smakprov på vad vi kommer

Here are the slides from my keynote “Focus” at BrewingAgile Gotheburg. It was about how to achieve more by working less. PDF version PPTX version Feel free to reuse 🙂 PS – here is a video of the entire talk.

In my quest to expand my growing Evil Empire (oh you call it a company? you can’t handle the truth…)  I finally found the right tool for the job. How long haven’t I been searching for a tool to finally bash in the heads of our obnoxious Agile people? The same ignorant hamsters who never seem to understand their own good (me!). Well, I finally found it. It’s SAFe. The guy who invented that name is a genious!Continue reading

It’s always nice to look at real data and these two studies are worth their read.

• “Impact of Agile” from Rally compares the effect of WIP and estimation techniques on productivity and quality.
• “The State of Developer Productivity” by Rebel labs examines the effect of XP style techniques on quality and predictability.

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First we had Continuous Integration. It solved the problem of uncontrollable snowballing integration phases at the very end of development projects. Then we learned about Continuous Delivery and Continuous Deployment. They make putting new features into production a risk-free no-brainer. Now it’s time to learn about Continous Code Cleansing! It is about continuously making sure your code base is as small

Strangely, in most companies people are considered perfectly healthy until they suddenly burn out. While in reality, it seems that a large number of people are somewhere between those two states, and could use some help to get more focused and less stressed. We had a guy, Mattis Erngren, visit us at Crisp and do

Here are the slides for my keynote How do you know that your product works at Lean Kanban Central Europe, Hamburg.

I travelled with Emma (6 yrs), she’s been wanting to travel with me (alone, without her 3 siblings…) for a long time, so she’s really happy! Thanks Mary & Tom Poppendieck for being her bonus grandparents during the whole trip 🙂

Some sample slides & pics below.

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10 oktober anordnade IDG Rekrytering & Ledarskap ett frukostseminarie om Agil HR för dryga 100 HR- och IT-chefer. Jag var inbjuden för att prata om ämnet och min nya bok Riv pyramiderna igen. Vi hade också en kortare paneldebatt om ämnet med bland andra Matti Klasson från King och Gabriella Ekström på SVT (som bloggat

I was deeply moved by this letter. I’ve seen how Scrum and similar pull-based approaches not only improve productivity, but reduce stress and improve quality of life for people, and this is a powerful example. I asked the sender if I may share it with the world, and thankfully he agreed. Here it is: Recently

Wow, it’s been a crazy period. Sydney, Trondheim, Oslo, 10 talks in 2 weeks! Didn’t really plan to do that much, but one thing led to another. Fun, but exhausting! 4 internal talks at several large banks in Sydney Keynote at Scrum Australia, Sydney. Topic: “Scaling agile @ Spotify” (slides) Keynote at Trondheim Developer Conference.

In the agile community we use the acronym YAGNI to remind ourselves to stay away from building (however cool) stuff that no-one is asking for.

If used wisely, the YAGNI veto will help teams maintain velocity over time and let them focus on delivering true business value early and often.

Now when we start adopting Lean Startup principles, it’s time to learn a new acronym: YANIA!

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A while ago I was asked to help out create a checklist for a team, a checklist that could tell something about whether or not a user story was “good enough”. I opened PowerPoint and starting to ponder over how I could help. I immediately realized that a presentation would be boring, shown once and then forgotten, and not invite to curiosity. I put my laptop away and created a cube instead.

A couple of days later I showed it to a friend and colleague (Viktor Sessan, Agile Coach at Spotify), who were also very intrigued by the concept, and we started to talk about how to take this further.

This is the result 🙂 We believe that if you let an idea loose, and it is a good idea, great things will happen.

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Agile facilitators, be aware, now you are about to be replaced – by a cube. Just kidding. But have you ever felt that your meetings are not on track? Or that you have a hard time doing the elevator pitch for that backlog grooming meeting you would like your team to have? Or do you meeting often ends in thin air? Comes your rescue: The Agile Meeting Cube.

The Agile Meeting Cubes gives you purpose, expected outcome and a suggested checklist and possible tools to use for six classical Agile or Scrum Meetings:

• Release Planning
• Backlog grooming
• Sprint Planning
• Daily Standup
• Sprint Review
• Sprint Retrospective

Download it from conceptcubes.com and do the following:
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Här är mina slides om Agila kontrakt från Devlin 2014. Jag hoppas det skall inspirera fler företag och myndigheter att börja använda sig av dem, då de medför väsentligt lägre risk än traditionella kontrakt. (Använder du Agila kontrakt idag – tveka inte att höra av dig!) Vi har i Sverige dåliga practicies för upphandlingar och

Here are the slides for my talk “What is Scrum?” at KTH (Royal Institute of Technology). It was a guest talk at a course called Projektstyrning. Hoping to inspire young entrepreneurs to plant agile DNA in their companies from the very beginning. Last time I spoke at KTH was 6.5 years ago, that’s when I

One of the best exercises I know of on how to learn and practice User Story slicing techniques is the so called Elephant Carpaccio exercise. At Spotify it is something of a staple as it it is (often) used when introducing new employees (now a days). Facilitating the Elephant carpaccio exercise from Peter Antman The

Back in undergraduate school I had an artsy roommate who quickly dropped any intention of attending classes. Soon thereafter he picked up a line cook job at the local diner and took on a nocturnal lifestyle. That lifestyle led to a whole new set of friends who quickly helped him develop a recreational drug habit. To support his new found hobby, my roommate began dealing to his new found comrades and their acquaintances. The temptation of having all of that product around him turned out to be too much though and, soon enough, he was consuming more than he was selling leaving him increasingly in debt to his suppliers. This culminated in a day I’ll never forget. I had to take him to the pawn shop so he could trade his car (his last possession) for cash to get out of that debt. We rode home on the back of my motorcycle (which became our only means of transportation for the duration of our cohabitation).Continue reading

(Translations: French)

Many common organizational problems can be traced down to management of Priorities and WIP (work in progress). Doing this well at all levels in an organization can make a huge difference! I’ve experimented quite a lot with this, here are some practical guidelines:

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If you are working on an agile project, it is almost certain that you are using Stories to describe your backlog of work. It is another near-certainty that if you are using Stories, you write them down using this format:

“As a <user or stakeholder type>
I want <some software feature>
So that <some business value>”

As someone who cares about the state of agile practice, I want to offer some alternatives, so that agile teams remember that the point of the story is in the telling, not the template. The shared understanding comes from the conversation, not the card. By offering you different ways to ‘tell’ the story in its short written form, I hope you will be able to re-ignite a greater level of meaning, interest and engagement in your team’s discussions about the work they are doing to build great software that matters to people.

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Here’s part 2 of the short animated video describing Spotify’s engineering culture (also posted on Spotify’s blog). Check out part 1 first if you haven’t already seen it! This is a journey in progress, not a journey completed, so the video is somewhere between “How Things Are Today” and “How We Want Things To Be”. Here’s the whole drawing:

One of my biggest surprises when I first met the squads I where going to work with at Spotify was that none of them were using User Stories. At first I observed to see their alternative. Unfortunately there was none. Instead most of the work got done as big chunks of work (what I would tend to call Epics) that was sliced into a todo-list of tasks (named that way by the developers) and also divided according different platforms.

Squad focus on technical tasks

A typical board contained one or more business cases and lanes for each developer/platform with tasks that were executed upon. These big “busses” where on the board blocking other works for weeks, which of course meant there needed to exist one or more emergency lanes for all expedite work (in the long run, most work).

This is a setup that does not foster collaboration, focus on value and art-of-the-possible. From an agile fluence point of view I would say it is a way of working that does not even reach fluence level 1 (Christian and I will describe agile fluence in more depth in a follow up blog post). From my experience focusing on User Stories is a great way of fostering the above values, and reach fluence level 1.

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Crisp’s Youtube channel has made a new release – introducing Concepts. Concepts is used to let passionate people run with ideas, a different approach than that of traditional product ownership. If you do use in conjunction with a product owner, it allows that person to spend more time on the field with customers. Ps: The

(Download the cards & instructions as PDF or PPTX) At Spotify we’ve been experimenting a lot with various ways of visualizing the “health” of a squad, in order to help them improve and find systemic patterns across a tribe. Since a lot of people have been asking me about this, I wrote up an article

Here are the slides from my tech talk Agile @ Scale at Sony Mobile. Full house & very high level of engagement, I was impressed by this crowd! And thanks for the awesome recommendation on LinkedIn 🙂   Some sample pics below: